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Not getting friend requests

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‎06-02-2021 13:16

‎06-02-2021 13:16

Is anyone else having trouble getting friend requests? We've both added each other and we don't get notifications. It is really difficult to use this app. 

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‎06-03-2021 13:56

‎06-03-2021 13:56

Welcome to the Fitbit Community, @jchung.

 

Thanks for the details shared in your post. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. You can confirm the steps to add friends in How do I connect with friends on Fitbit?

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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