05-30-2021 09:27 - last edited on 05-31-2021 17:08 by LiliyaFitbit
05-30-2021 09:27 - last edited on 05-31-2021 17:08 by LiliyaFitbit
I was having no trouble getting maps when I walked until the last week. My location services allow Fitbit to track all the time and I force-synched them. Any other suggestions?
Moderator edit: subject for clarity
05-31-2021 16:57 - edited 05-31-2021 17:00
05-31-2021 16:57 - edited 05-31-2021 17:00
Welcome to the Fitbit Community, @Caitlinns.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend trying the following:
For more information about tracking your activity with GPS, see How do I use GPS on my Fitbit device?
By the way, I've moved your post to the iOS App board so we can keep our forums organized.
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-04-2021 04:30
06-04-2021 04:30
How do I log out of the Fitbit app and force quit it?
06-04-2021 16:09
06-04-2021 16:09
Thank you for your reply, @Caitlinns.
I appreciate your efforts and recommend doing the following to log out of the Fitbit app:
1. From the Today tab, tap your profile picture in the upper left corner.
2. Scroll down to the bottom for the option to log out.
3. Force quit the app by following the instructions in this article: Close an app on your iPhone or iPod touch.
4. Log into the Fitbit app using your email address and password.
Hope this gets you back on track.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-10-2021 06:11
06-10-2021 06:11
OK, I have now done everything twice and nothing has worked. I even tried disconnecting the Inspire from my phone and reconnecting it. What now?
06-11-2021 05:51
06-11-2021 05:51
I also tried deleting the app and reinstalling it. That didn't work either.