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Not getting notifications

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‎03-13-2022 11:22 - last edited on ‎03-19-2022 10:51 by Fitbit Moderator

‎03-13-2022 11:22 - last edited on ‎03-19-2022 10:51 by Fitbit Moderator

Not getting text or phone messages 

 

 

Moderator edit: updated subject for clarity. 

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3 REPLIES 3

‎03-14-2022 15:28 - last edited on ‎05-11-2024 09:29 by Fitbit Moderator

‎03-14-2022 15:28 - last edited on ‎05-11-2024 09:29 by Fitbit Moderator

Welcome on board, @Doody913.

Thanks for sharing these details with us. I'm sorry the notifications aren't working well and to look into this, may I know the model of your Fitbit device? Do you recall since when this started to happen? Also, is the Fitbit app updated?

In the meantime and just in case you haven't done so, please give a try to the troubleshooting steps described in this help article. Let me know how it goes.

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‎03-16-2022 08:03 - edited ‎07-25-2023 06:53

In response to LizzyFitbit

‎03-16-2022 08:03 - edited ‎07-25-2023 06:53

@LizzyFitbit wrote:

In the meantime and just in case you haven't done so, please give a try to the troubleshooting steps described in this help article. Let me know how it goes. Doppelstabmattenzaun sicher und günstig online bestellen!

Thanks for your help. That worked for me!

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‎03-18-2022 13:23 - last edited on ‎05-11-2024 09:28 by Fitbit Moderator

In response to zaun22

‎03-18-2022 13:23 - last edited on ‎05-11-2024 09:28 by Fitbit Moderator

@zaun22 Welcome to the Community.

You're welcome, thanks to you for trying the suggestions shared above. I'm glad your Fitbit device is receiving your notifications correctly and I hope you can keep enjoying the Fitbit experience.

In case you have some spare time, I’d like to invite you to visit our Health & Wellness board where you can find great tips and inspiring stories, make new friends and start your own topics. 😊

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