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Not receiving notifications with iPhone XR

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‎02-04-2020 18:48 - last edited on ‎02-05-2020 18:39 by Fitbit Moderator

‎02-04-2020 18:48 - last edited on ‎02-05-2020 18:39 by Fitbit Moderator

I recently upgraded my phone to an iPhone XR.  since then..  I do not receive any notifications with my texts, or any other application I want to receive notifications with.  I can still start, pause and play music and adjust the volume. I’ve restarted. Deleted the device from my phone. In both Bluetooth and in the Fitbit app itself. It was a feature that I liked. Any help would be great. Thanks. 

 

Moderator edit: Subject for clarity 

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‎02-05-2020 17:38

‎02-05-2020 17:38

Hi @Pugzweiser, welcome to the Community Forums! 

 

I appreciate the details that were shared in your post and your patience troubleshooting this matter prior to posting. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

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