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Not receiving text notifications on Inspire

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‎05-12-2020 15:36

‎05-12-2020 15:36

Hi, I recently replaced my old Inspire with a new one and am unable to get text notifications on the device. Bluetooth is paired with new device and all notifications are allowed. I have an old iPhone SE but was able to get notifications with my old Inspire. I am getting calendar and call notifications, just not text messages. Anyone know any tricks? 

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‎05-14-2020 15:54

‎05-14-2020 15:54

Welcome to the Fitbit Community, @Jamiec05. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that you're unable to get text notifications on your new Fitbit Inspire. Thanks for trying to resolve this, I appreciate the additional details and I am here to help.

 

Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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