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Not receiving texts on Versa 2 after iOS update

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‎06-05-2020 14:07 - last edited on ‎06-11-2020 19:18 by

‎06-05-2020 14:07 - last edited on ‎06-11-2020 19:18 by

Hi everyone. I know last year Fitbit had issues with an iPhone update meaning we couldn’t get texts on our devices. Does anyone know if that has been resolved? I have recently purchased the Versa 2, and I get notifications for calls but that’s it. I have read every article possible and followed every step with uninstalling, reinstalling, changing settings etc and still no luck. Help??

 

 

Moderator edit: subject for clarity

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‎06-11-2020 19:17 - edited ‎06-11-2020 19:19

‎06-11-2020 19:17 - edited ‎06-11-2020 19:19

Welcome to the Fitbit Community, @Ems8832.

 

I appreciate your participation in the Forums and sharing that you're not receiving text notifications on your Versa 2 after an iPhone update. Thanks for trying to resolve this, I am glad to assist you with that. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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