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Not synching

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‎09-11-2016 00:00

‎09-11-2016 00:00

My Fitbit is not synching. What can be done to fix?
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‎09-12-2016 07:00

‎09-12-2016 07:00

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work.

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‎09-12-2016 12:27 - last edited on ‎12-24-2025 06:04 by Fitbit Moderator

‎09-12-2016 12:27 - last edited on ‎12-24-2025 06:04 by Fitbit Moderator

@RobbieJoey Welcome to the Fitbit Community! I recommend following @SteveH's great suggestion to fix. Also, you can try these syncing troubleshooting steps for iOS devices (check @AlejandraFitbit's steps on that post). That should certainly help you out. 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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