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Not syncing after iOS update

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‎09-21-2017 21:43

‎09-21-2017 21:43

I updated to the newest iOS Tuesday, and now my Charge2HR won’t sync at all. It gives the error message about Bluetooth not being turned on, but it’s not only turned on, but reading as “connected” to the Fitbit. Is it an iOS issue, or a Fitbit issue?

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2 REPLIES 2

‎09-22-2017 00:06

‎09-22-2017 00:06

me too

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‎09-22-2017 00:36

‎09-22-2017 00:36

I am so frustrated with iOS 11 update and my iPhone.  I turn on Blue tooth, and it adds HR Charger Fitbit, but Sync won't connect.  I go into Fitbit app and it continues to try to sync...but it only goes 1/2 way and keeps trying to sync. I think this is helping eat up my battery.  I did try two days ago and the app took the info that was on my Fitbit for the day...but it would not change the time on my Fitbit...it was only 2 minutes slow.  Now it does not show that information from two days ago.  These Apple updates always seem to screw up something!

I have no idea who to get any answers from...Apple or Fitbit???

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