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Not syncing my activity correctly

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‎05-22-2018 01:02

‎05-22-2018 01:02

This morning I spent just under and hour and a half on the tread mill walking to my 10,000 steps. I completed the activity and my Fitbit has linked with the app to show my activity. However, since syncing my HR alta to the app my steps have been reduced on my Fitbit to just over 5,000 but the app has recognised that I have done and activity for over and hour. It has also not registered my minuites if activity correctly. The app has sent me a notification to state that I have nailed it! So why is my Fitbit now showing that I have only done 5800 steps? I feel cheated!

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‎05-22-2018 05:10

‎05-22-2018 05:10

I’m having the same issue. I have an iPhone 8 and it’s showing 7200 steps on my Health app, but on this app it’s showing I only did 2900. It’s a big difference! 

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