help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not syncing with challenges

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-01-2019 18:11 - last edited on ‎07-02-2019 10:12 by Fitbit Moderator

‎07-01-2019 18:11 - last edited on ‎07-02-2019 10:12 by Fitbit Moderator

Hey guys, I’m having an issue where the Fitbit up is not loading the correct info into the Workweek Hustle Can somebody help me with this issue?

 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎07-02-2019 10:17 - last edited on ‎03-21-2025 10:04 by Fitbit Moderator

‎07-02-2019 10:17 - last edited on ‎03-21-2025 10:04 by Fitbit Moderator

@Castro_Woke Welcome! It's great to see you around!

Let me help you with your Work Week Hustle challenge. Do you have any logged activities? These activities won't count toward challenges. Also if you are on a different timezone than the creator of the challenge this will also affect your step count. You can read more about how challenges work here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes