05-12-2020 12:48
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05-12-2020 12:48
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My charge 3 will not sync to my iPad
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05-13-2020 01:34
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05-13-2020 01:34
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The usual things I try when I get syncing issues are:
- restart phone
- restart fitbit using this procedure: Help article: How do I restart my tracker?
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through Fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

05-13-2020 01:34
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05-13-2020 01:34
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The usual things I try when I get syncing issues are:
- restart phone
- restart fitbit using this procedure: Help article: How do I restart my tracker?
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through Fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

