help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not tracking exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-29-2016 09:04

‎03-29-2016 09:04

The track exercise tile is no longer on my phone.  I can still access it using the + in the upper right and it will track while I am actually exercising; however, it does not keep the data. I tried restarting my Fitbit Charge, as recommended on another post, but this did not change anything.

Best Answer
0 Votes
1 REPLY 1

‎03-29-2016 16:15

‎03-29-2016 16:15

It's great to see you in the Community @FarmerJPM. I would recommend following these steps to add all your tiles back to the Fitbit app. If this doesn't work, you can try uninstalling and reinstalling the app.

 

I moved this thread to the iOS app board because it's more related to the topic. Catch you later. Smiley Very Happy

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes