Notification menu option not opening in the Fitbit app

[stevedorson]

Hi,

I bought Fitbit versa 3 yesterday and connected to m iPhone 11. But the notification tab is not working in the app to manage apps that can send notification to my watch.

please help!!

Moderator Edit: Clarified subject

[valerie031]

Ditto!  Will I receive a notification of this answer? 😜

[stevedorson]

If you have subscribed yes you will.

[MarreFitbit · Accepted solution]

Hi there, @stevedorson and @valerie031. Welcome to the Community Forums.

Please make sure that your Fitbit app is running version 3.39.2. Click here to be redirected to the iOS App Store to update if you haven't already. 

In the meantime I'd suggest you to try syncing your watch to make sure all your data is saved and then proceed with uninstalling and reinstalling the Fitbit app. Now, you can go ahead and try to set up your notifications. For more information, see How do I get notifications from my phone on my Fitbit device? 

I've moved your post to the iOS App board for organization purposes.

[stevedorson]

Hi Marre,

It’s working now...thanks for your help👍!!

[MarreFitbit]

@stevedorson Awesome! 🙂 I'm glad to hear the steps worked for you. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.