07-16-2023
07:17
- last edited on
07-17-2023
05:37
by
MarreFitbit
07-16-2023
07:17
- last edited on
07-17-2023
05:37
by
MarreFitbit
I have tried everything. The phone is connected to versa 4 but it doesn't recognize versa calls. I can't receive calls or texts. I have tried force quitting the app, reinstalling the app, updating the versa, shutting off the bluetooth multiple times, etc. I'm so frustrated. I have had Fitbits since 2015 but this is probably my last one! I have noticed more issues since Fitbit was bought by Google. The service and glitches are not good.
Moderator Edit: Clarified subject
07-17-2023 05:39
07-17-2023 05:39
Hi there, @mcpm. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 4 before reaching out. I understand how you must be feeling.
In addition to the steps you've done, please try the following in the order listed:
With the steps above, what I want you to do is to pair your Versa 4 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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