Notifications won't open in the app

[Jimdrivad]

I just received a new inspire 2 as I lost my last one. Everything set up fine except notifications. When I tap on notifications under the Fitbit app, nothing happens. It always worked fine before and now nothing. I have iPhone 12 running the most current software 14.4.2. Any help would be appreciated. I’m going to try erasing the app and reinstalling it. 

Moderator edit: subject for clarity 

[Lindapita2]

How did u solve ur text notification problems.  Mine won’t vibrate

[LiliyaFitbit]

Welcome to the Fitbit Community, @Jimdrivad @Lindapita2.

@Jimdrivad Thanks for the details shared in your post. I appreciate your troubleshooting efforts and recommend uninstalling and reinstalling the Fitbit app as it should resolve the issue. You can confirm the steps to set up notifications at How do I get notifications from my phone on my Fitbit device?

@Lindapita2 Thank you for sharing the details of the issue with your device and for your efforts to resolve it. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. 

By the way, I've moved your posts to iOS App board so we can keep our forums organized.

Hope this helps.