help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-04-2019 06:59

‎11-04-2019 06:59

I still can’t notifications on my watch since doing the update. I have restarted my phone and watch, everything is up to date and everything is connected correctly. This issue has been on going for about a month now, is this going to be fixed any time soon? 

Best Answer
0 Votes
3 REPLIES 3

‎11-04-2019 07:06

‎11-04-2019 07:06

Hello and welcome to the Fitbit Community @C.silveria 

I’m sorry your experiencing notifications issues since the iOS update. Notifications are currently a known issue. The Fitbit Team is indeed working on the issue but I have no timeframe to offer you as to when a fix will be forthcoming. All information about the current notification issue can be found here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

Im sorry I couldn’t be more help with your notifications issues but I hope pointing you in the correct direction helps and provides you with the best answer I can give you. 

Best Answer
0 Votes

‎11-04-2019 07:24

In response to SunsetRunner

‎11-04-2019 07:24

Thank you, I have looked and done everything advised and still isn’t working. Very frustrating but I know it’s not your fault, I hope it gets back up and running soon. I rely on my watch notifications while working since I can’t have my phone on me. But thank you!

Respectfully,
Carolynn
Best Answer
0 Votes

‎11-04-2019 09:34

In response to C.silveria

‎11-04-2019 09:34

Hello again @C.silveria 

Thank you so much for your understanding and kind words. I too want the notifications to be fix and I too hope it is soon. Have a beautiful day.

Best Answer
0 Votes