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Number appeared on Fitbit icon

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‎05-28-2021 01:44 - last edited on ‎05-28-2021 12:06 by

‎05-28-2021 01:44 - last edited on ‎05-28-2021 12:06 by

Hi guys,I have a number 94 which is on the red button on the screen of my I pad.I have gone to settings and deleted all the messages on the notifications page and done a reboot but the number 94 is still on the screen, anybody got any suggestions...?

 

 

Moderator edit: subject for clarity 

Best Answer
1 BEST ANSWER

Accepted Solutions

‎05-28-2021 12:05

‎05-28-2021 12:05

It’s good to see you in the community, @Dutydog.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following: 

 

  1. Log out of the app.
  2. Force quit the app and check if it is updated to the latest version by following these steps.
  3. Restart your iPad. 
  4. Log into the Fitbit app and check if the issue persists.

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
3 REPLIES 3

‎05-28-2021 12:05

‎05-28-2021 12:05

It’s good to see you in the community, @Dutydog.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following: 

 

  1. Log out of the app.
  2. Force quit the app and check if it is updated to the latest version by following these steps.
  3. Restart your iPad. 
  4. Log into the Fitbit app and check if the issue persists.

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎05-31-2021 09:14

In response to LiliyaFitbit

‎05-31-2021 09:14

many thanks,all sorted

Best Answer

‎05-31-2021 20:03

In response to Dutydog

‎05-31-2021 20:03

Thank you for your reply, @Dutydog.

 

This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you will find great tips and encouragement from other members.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
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