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Nutrients disappeared in the app

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My nutrition information has disappeared. Any assistance? 

 

 

Moderator edit: subject for clarity 

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Thank you for your reply, @BevyG.

 

I am sorry to hear the issue persists, thank you for your efforts. I recommend confirming the app version you have by doing the following: tap the Today tab > your profile picture > Help. The app version is at the top. The latest app version is 3.41.1. If you don't see the option to update your app to that version, please try to uninstall or delete the Fitbit app and then reinstall it. 

 

Hope this gets you back on track.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Welcome to the Fitbit Community, @BevyG.

 

Thanks for the details shared in your post. I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app? You can also try to uninstall and reinstall the Fitbit app. 

 

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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I have done everything you’ve recommended. Have logged off and back on.
Done a hard close. Still nothing. This is what is shows. Still no
nutrients.
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Thank you for your reply, @BevyG.

 

I am sorry to hear the issue persists, thank you for your efforts. I recommend confirming the app version you have by doing the following: tap the Today tab > your profile picture > Help. The app version is at the top. The latest app version is 3.41.1. If you don't see the option to update your app to that version, please try to uninstall or delete the Fitbit app and then reinstall it. 

 

Hope this gets you back on track.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Thank you. That worked!
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Thank you for the update, @BevyG.

 

This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can make new friends and create your own topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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