I am posting this here as I use a Charge 5 but the problem seems irrespective of the device and more relates to the app. I am using the iOS app.
Starting yesterday, the nutrition tracker HOME PAGE in my Fitbit app no longer shows total calories consumed, however it does show consumption data when I press the Food tab and go to the next page for the daily count. Please fix this as I much prefer to see my data at a glance and not have to navigate to various pages for essential data.
I've attached two screenshots to show what I mean.
@AuburnBoy I have the same issue. I have app version 4.66. Do you have the same version?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best AnswerI notified a moderator.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there!
Thank you for letting us know about the nutrition tracker HOME PAGE in the Fitbit app no longer showing total calories consumed. Thank you for adding your screenshots. I'll be happy to assist.
Please restart your phone and let me know if they show up again, so I can report it.
Best AnswerHi Andrea,
Thanks for the reply. I restarted my iPhone 14 this morning and the same problem persists. All other categories like Water, Activity, Steps, etc show up but still nothing under Nutrition.
Let me know if there is anything else I can do.
Stan
Best AnswerHi
I restarted my phone and the problem continues. Thanks.
Best AnswerHi Andrea. Any follow up from the app programmers?
Best AnswerHi Andrea,
Any update on the status of resolving the missing Nutrition/Food data on the home page of the iOS app? It looks like I'm not alone in this request and restarting the phone didn't help.
Thank you!
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for getting back to us and for your patience with this issue.
Could you please update your app to the 4.67 version?
Please let me know if this update worked to fix this.
Best AnswerYes, that's what I'm running now, Fitbit 4.67 (46723135). I'm still having the same problem with the Nutrition/Food data showing up on the home page.