Old device receiving notifications

[Gellis57]

I used my Moms Blaze temporarily while I waited to get a new one. Now I have a new one. I removed her blaze off my account, we shutdown and synced her blaze to her account and my new blaze to my account. But we are both receiving my text and call notifications to my cell phone. As we can see this is a problem! Thank you!

[LZeeW]

When you say "shutdown" did you shutdown the app or shutdown your phones?

First, I would would try this -- both of you turn off your notifications, log out of the app, and restart your phones.  Log in to the app, turn on your notifications and see if that fixes it.

If that doesn't work, I would try removing both devices from the phones again, restarting both phones, and re-setting up both devices.  Make sure you are far apart from each other so there isn't a Bluetooth connectivity gremlin messing things up.

[MarcoGFitbit]

Hello @Gellis57, thanks for joining us, it's great to have you on board the Community! It's great to see you around too @LZeeW. 

@Gellis57, adding to the suggestions provided by @LZeeW, please go to the Bluetooth settings on your phone and remove any Fitbit trackers that might be under the list of paired devices. Then restart your phone, open the Fitbit app > Account > Your tracker > Notifications and enable them again.

I hope this can be helpful, give it a try and keep me posted in case you need anything else!