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One won't sync

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‎07-17-2016 16:51

‎07-17-2016 16:51

My hone or my iPad cannot sync. Bluetooth is on but the One won't send the info. Any ideas?
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‎07-18-2016 00:09

‎07-18-2016 00:09

A restart is always worth trying in these situations. It does no harm and can sort out all sorts of problems. Here's how:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries as it doesn't always work.

View best answer in original post

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2 REPLIES 2

‎07-18-2016 00:09

‎07-18-2016 00:09

A restart is always worth trying in these situations. It does no harm and can sort out all sorts of problems. Here's how:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries as it doesn't always work.

Best Answer

‎07-19-2016 09:49

In response to SteveH

‎07-19-2016 09:49

Thank you, re-starting solved the issue. I was unsure how to re-start but it worked!

Sent from my iPhone
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