Oops, something went wrong. Please try again.

[mrjaj]

When I try to log into fitbit from iphone 6, I keep getting error "Oops, something went wrong.  Please try again".  I reset the charge 2, but continue to get message.

[jycourtois]

In case it helps other users I have just had the same issue for days during a business trip in the Dominican Republic. I finally suspected an issue with the local wifi network / gateway that the Fitbit server may not like. So I turned my iPhone’s WiFi off and switched to my cellular data connexion. And everything worked perfectly.

[bitwiz]

Unfortunately turning off WIFI doesn't fix the problem.

[AuroraScott]

Cannot thank you enough!! This helped troubleshoot my mom’s connection when nothing else seemed to work!!

[SunsetRunner]

Is anyone else experiencing this error today or in the last few days? I was asked to re-login to my app this morning and I haven't been able to enter since. I have tried all the suggestions in this thread -- turning off wifi, uninstalling the app, resetting the network settings. Absolutely nothing works 😞 I am running iOS 13.3.1 and I just downloaded again the latest version of the app from the app store -- still the same issue. 

Thankful for any suggestions!

[FunnySteps]

Solution 

Go to settings->Bluetooth-> Forget charge2

then try to set up Fitbit.

[jenascimento]

Hi MegaBite, 
I hope you’re doing well. 
I’m having the same issue. I followed all your procedures, and I did them a couple of times, howe I am still getting the opps message. Could you help me, please? Thank  you xx