10-11-2020
09:12
- last edited on
10-13-2020
16:44
by
EdsonFitbit
10-11-2020
09:12
- last edited on
10-13-2020
16:44
by
EdsonFitbit
I used to get this annoying notification but I believe it was fixed a while back. It started again this week and I notice that there was an app update last week. Is anyone else getting this?
Moderator edit: updated subject for clarity
10-13-2020 16:42 - edited 10-13-2020 16:42
10-13-2020 16:42 - edited 10-13-2020 16:42
Welcome to the Fitbit Community @osoposo.
I'm sorry to hear about the notification message you are you are getting. Thank you for the information provided.
Like you mentioned, our team resolved it a while back. If you have the Fitbit app running in the background but still receive the message please follow the next steps:
- Log out from the Fitbit app
- Reboot your cellphone
- Log back in
I moved this thread to the iOS App board because it is more related to the topic.
If you have any question, please let us know.
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10-14-2020 09:04
10-14-2020 09:04
I did as you suggested, logged out of the Fitbit app, closed it, rebooted my iPhone then logged back in. I'm sorry to say that this morning I again got the notification to leave the Fitbit app running.