Hello @Susantv7
First make sure your phone alerts are enabled in the Fitbit app:
open Fitbit app
tap profile picture on upper left side of your screen
scroll down and tap “Alta” (just under “My Family”)
scroll down and tap notifications
chose which notifications you want to receive
then just tap “Today” at the bottom of your screen to return to homepage
* if your still not receiving phone alerts then proceed to this:
O your device go to
- iOS Settings > Notifications > Messages > Show Previews > Always (Default)
lastly make sure your Bluetooth is correctly connected to your Fitbit app since the new iOS update is tricker by doing this:
How do I allow or deny Bluetooth for apps in iOS 13 or iPadOS?
- On your iPhone or iPad, go to Settings > Privacy > Bluetooth.
- You should see a list of every app that requested Bluetooth access on your device.
- Turn the switch on or off for each device.
😃 I hope I was able to help you find a solution to your issue. Please let me know if this is an acceptable solution
