Pairing new iPhone

[Susantv7]

How do I pair new iPhone to continue getting texts and phone alerts on my Alta 

[SunsetRunner]

Hello @Susantv7 

First make sure your phone alerts are enabled in the Fitbit app:

open Fitbit app

tap profile picture on upper left side of your screen 

scroll down and tap “Alta” (just under “My Family”)

scroll down and tap notifications 

chose which notifications you want to receive 

then just tap “Today” at the bottom of your screen to return to homepage 

* if your still not receiving phone alerts then proceed to this:

O your device go to

- iOS Settings > Notifications > Messages > Show Previews > Always (Default) 

lastly make sure your Bluetooth is correctly connected to your Fitbit app since the new iOS update is tricker by doing this:

How do I allow or deny Bluetooth for apps in iOS 13 or iPadOS?

• On your iPhone or iPad, go to Settings > Privacy > Bluetooth.
• You should see a list of every app that requested Bluetooth access on your device.
• Turn the switch on or off for each device.
  
  😃 I hope I was able to help you find a solution to your issue. Please let me know if this is an acceptable solution 

[SunsetRunner]

Hello @Susantv7 

I just wanted to check back in with you to see if my instructions where able to help in any way and see if your issues have resolved 😃