Period tracker not working

[harriet-j]

Overnight the period tracking feature has changed to view only mode and won’t let me select the ‘I agree’ option to be able to track. 
I’ve tried restarting the app, restarting my phone and delete and re installing the app.

Would love any tips as this is a great feature I use

[Carlm_74]

I’m having the same issue! I haven’t updated my phone and overnight I cannot log my period at all 

[QueenHex]

I did a hard reset on everything. Taking the watch off the app, and reinstalling the app as well. And not helping that it’s not being updated recently. I don't know what else to do. Its so annoying. 

[caheu96]

Yep, also had the problem all of a sudden today, super annoying especially when you use the app for documenting a lot!  please fix it as soon as possible!!

[jennamstreeter]

Exact same issue. Cannot agree to the terms no matter how many times I hit “I agree.” Stuck in view only mode. Tried restarting phone, updating app, then deleting and reinstalling app. Nothing has worked. Clearly Fitbit needs to patch a fix.

[Ducktalesuwu]

Same issue 😞

[DahlC256]

Yes, I have no clue what is going on but I’m in the same exact situation. Please Fix your app! 

[MarioSFitbit]

Hi everyone and warm welcome to the new community members. 

I appreciate all your messages and feedback regarding this situation. I'm sorry to hear that you are experiencing this issue with the menstrual health feature. Furthermore, I merged the iOS threads about this topic in order to keep informed all our customers about all this. 

This is definitely not the experience wanted for our customers, and I understand your feelings about this. 

I wanted to let you know that our team is aware, and looking into closely. 

Stay tuned as I'll be posting here any updates, as soon as I get them. 

[janel]

I’m having the same problem 

[JerBear1]

Brave… we are all PMS and irritated 😂.  Menstrual tracking is one of my fav features on Fitbit.  So appreciate the prompt response.

[ZimboMares]

Same issue since doing the update on Saturday. Really frustrating now!

[Nema16]

Same issue here!!

[wobina]

Same here on iOS!

[chassecat]

Not working here either. Been down since Saturday.

[ashe786]

Has there been any update from Fitbit on this 

[Jordynelizabeth]

I’m having the same issue and it’s driving me nuts! Mine stopped working out of no where and i’ve tried everything to fix it but it is still stuck on view only too. 

[Carmenmoy]

I am having the same problem! 

[Knuss]

Same!!! Restarted the app, restarted my phone. No cigar.

[Cmd92]

Any updates on the issue or a potential fix for the problem yet?

[SassyGirlTwo]

Having the same issue. It is view only. Won’t let me edit anything. 

[EMetz]

I'm having the exact same problem. It's literally the only thing I use the fitbit app for now (I prefer it to other period apps for looking at long term trends etc). Also so cruel that I literally started my period today and am grumpy and can't log it which is making me grumpier 😆. If they don't fix it I will end up just deleting the app altogether.