Period tracker not working

[harriet-j]

Overnight the period tracking feature has changed to view only mode and won’t let me select the ‘I agree’ option to be able to track. 
I’ve tried restarting the app, restarting my phone and delete and re installing the app.

Would love any tips as this is a great feature I use

[MarioSFitbit]

Hi everyone and warm welcome to the new members. 

I appreciate all your messages and feedback regarding this menstrual health tracking issue. This is definitely not the experience wanted for our customers, and I understand your concerns about this situation. 

Our team is still working on it, and looking for a solution as soon as possible. 

Unfortunately, I don't have an ETA for the fix. 

Please be assured that the best possible is being done, and I reiterate my gratitude for your patience and understanding.

I'll be posting here the updates as soon as we receive them. 

[kdg88]

Same here!

[ERvet93]

I am also experiencing this issue! Has anyone heard if there is an update coming? I’m also having issues tracking food.

[JMirC]

Same here. Went to update this morning and nope.

[Rajik10]

Same here. Haven’t updated my iOS but app is up to date and all

of a sudden it’s on view only. Every time I click on. I agree it kicks me out of the menstrual cycle portion back to the Home Screen. 

[SassyGirlTwo]

I get that. I am about to delete mine anyway. I just wanted to keep it for
a few more months to see when my period was supposed to start and laugh. I
had a hysterectomy done 2 and a half weeks ago due to having 2 periods a
month for that past 2 years.

[Yady97]

Yes I’m having the same issue. 😕

[Flamesea]

I’m also encountering this issue on my iPhone.

[Synyster101]

Just to mention, I’ve been having this problem all week too, but I just checked it again and it’s letting me log information again now, so looks like a fix has been issued. 

[harriet-j]

Update: looks like it’s been fixed ☺️ yay!

[MarioSFitbit · Accepted solution]

Hi everyone and warm welcome to the new members! 

Excellent news. I've been informed that this issue has been fixed!

Please let us know all your feedback about it. 

Have a great day.