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Personal Best not being updated

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‎07-02-2016 08:19

‎07-02-2016 08:19

Hello, since May, my personal best is not bring updated on my iPhone for all categories, it is stuck on the first day in May when I had started tracking my steps. I see that people have been posting this issue since February, why is it taking so long to get this fixed on our phones? This is very poor customer service and I am even thinking of returning my Blaze and buying an iWatch, please get this fixed soon. I was hoping it was in the release you sent in June but was sadly mistaken
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‎07-11-2016 10:17

‎07-11-2016 10:17

@PK20 Welcome to our Community! Have you tried logging out of the app and logging back in? You could also try restarting your phone or uninstalling and reinstalling the app. 

 

I also moved your post from the Feature Request board to the iOS board since this is more related to a help request than a feature request.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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