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Phone stopped syncing

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‎10-26-2017 00:53

‎10-26-2017 00:53

My Alta HR is linked to my iPhone 6 via bluetooth. Nonetheless yesterday it stopped syncing. I can pull the app downwards and then release to make the sync circle turn for a bit, but then it stops and no data gets transferred to my app. What now?

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‎10-27-2017 05:07

‎10-27-2017 05:07

Hi

 

Make sure the latest fitbit app is installed.

 

If not already done, feel free restarting the tracker & the phone
 
Hope it helps
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