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Poor translation for sleep scores (in Dutch)

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‎10-30-2019 06:04 - edited ‎10-30-2019 06:05

‎10-30-2019 06:04 - edited ‎10-30-2019 06:05

Hi there, any other Dutchies around here? So, I have a comment about the Dutch translation of the sleep scores, and especially the category (I think between 60-79) that is translated as 'fair' in English. In Dutch, the translation used is 'matig'. And 'matig' is really a much more negative judgment than 'fair' is. With 'fair', I think: reasonable, average, could be better but it's actually acceptable and it'll suffice. Especially consideiring that 'excellent' is simply not attainable and also 'good' is not exactly average. A 7,5 hour night with quite some deep and REM I'd think, OK, fair. 

"Matig', however, almost means: 'weak', 'bad', 'sub average', 'really need to work on this'. A kid with only 'matig' scores in school would not pass the year, whereas a kid with 'fair' would. It seems like it's not how you guys meant this category. Cause what happens - it doesn't exactly motivate me and feels like you guys are being unreasonably strict (and not accurate).

Fitbit peeps, have you gotten this comment before? 

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‎10-31-2019 14:27

‎10-31-2019 14:27

 Hi @Klaartje1978. Welcome! I'm glad to see you here in the Forums.
 

Nice catch! Thanks for bringing this to my attention. I understand what you're referring to about the translation in the Fitbit app and I'm sorry for any inconvenience this has caused. I've escalated these details to the proper department so they can work and get it resolved. Fitbit takes every feedback from our members to make sure we're delivering what our users want and need, so feel free to reply back if you have any other question.

 

Hope to see you around more often.

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‎11-02-2019 01:57

In response to LizzyFitbit

‎11-02-2019 01:57

Hi Lizzy!

 

Ah great :-). If it helps, as an alternative I would suggest ‘redelijk’, which literally means ‘reasonable’ or maybe ‘voldoende’ which means sufficient. 

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‎11-03-2019 14:57

In response to Klaartje1978

‎11-03-2019 14:57

Hi @Klaartje1978. Thanks for getting back.

 

I appreciate your great suggestions and be sure that our team will work on this so you can feel motivated whenever you're checking your sleep details. If you find something else that can be improved, don't hesitate to let me know!

 

In case you have some spare time, I’d like to invite you to visit our Discussion Board where you will find great tips and encouragement from other members.

 

Hope to see you around more often! 😊

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