05-21-2017 08:10
05-21-2017 08:10
Fitbit app developers,
I initiated an exercise a few days ago on my iPhone app and a pop up came up. I didn't bother to try to read it; a) because I didn't have my glasses on and b) I was in a pack of runners that would have been inconvenienced if I had dawdled trying to dismiss it. I assumed that the app was recording my exercise and tracking my speed. Unfortunately, that didn't occur. I was a bit annoyed.
I didn't notice what the pop up topic was, but then I got another one a few days later about the Charge HR2 fly game.
I suggest pop up notifications (or anything that might sidetrack recording an exercise) be eliminated. Also, the fly game is completely unnecessary. It would be nice to be able to turn it off.
Your consideration of my suggestions would be appreciated.
05-23-2017 09:26 - edited 05-23-2017 09:26
05-23-2017 09:26 - edited 05-23-2017 09:26
Hello @Jwoelfling, thanks for joining the Fitbit Community, it's great to have you on board!
I really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and I would like to encourage you to submit your insight as a suggested idea, where our members can comment and vote for it so it can be implemented in the future. Please remember to create a separate idea for the pop ups and the fly game.
Additionally, if you'd like to disable all pop-ups from the Fitbit app, you can go to your phone Settings > Notifications > Fitbit and disable the following options:
Please note that by disabling these options you won't be able to get Notifications on your tracker as well.
I hope this can be helpful, if there's anything else I can do for you, please keep me posted.