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Problem with the iPhone 10.2 update

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‎01-16-2017 17:45 - last edited on ‎01-19-2017 09:43 by Moderator Alum

‎01-16-2017 17:45 - last edited on ‎01-19-2017 09:43 by Moderator Alum

I just spent over an hour on the phone with your "customer support" dept only to be told, what I already knew. You are currently having a problem with the iPhone 10.2 update and your Fitbit app. I knew there was an issue, I called to see if there was something Fitbit could do to assist. Thanks very much for doing nothing more than telling me what I already knew, and offering no solution!! Very unhappy customer right now.

 

 

Moderator edit: subject updated for clarity

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‎01-16-2017 22:10

‎01-16-2017 22:10

SInce your aware that currently there is an issue, that does not have a fix, im not sure what you wanted to hear.

I can tell you that the thread about this issue will most likely be updated when additional info is available. 

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