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Problems with GPS syncing and Notifications on Fitbit Versa

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‎06-27-2018 13:19 - last edited on ‎07-02-2018 13:29 by Moderator Alum

‎06-27-2018 13:19 - last edited on ‎07-02-2018 13:29 by Moderator Alum

There is a current bug with Fibit Versa and IOs 11 in which notifications will not come through and GPS tracking isn't available for workouts. 

 

Despite multiple times contacting support this has no fix and they cannot say when it will start working. 


They will offer a return IF you purchased from Fitbit website but not from any other retailers (who have 30 day return periods).

 

Moderator edit: Word choice and updated subject for clarity

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‎07-02-2018 13:30

‎07-02-2018 13:30

Hi there @lzbth11. Good to see you in the Fitbit Community Forums! 🙂

 

I'm sorry you were having problems with your Fitbit Versa. As you mention, this is a bug and our team is working to get this resolved as soon as possible.

 

I'm glad to see that our Support Team has helped you with this and if you need anything else, please, let me know!

Ferdin | Community Moderator, Fitbit

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