Problems with app on iphone

[Ama2978]

My app won't open on my iphone.  It was updated today.  When I click on the icon it just closes.  I tried uninstalling.  Now when I go to search for the fitbit app in the app store it won't even load to reinstall it.  Thankfully I have synced on my desktop.  Any ideas what is going on??

[SunsetRunner]

That's mysterious @Ama2978

Have moved this thread from the Charge to the iOS App section to increase the chance of getting a solution.

Your post will get more attention here.

[ms1949]

I had the same problem this morning.  I searched for Fitbit App on Google and was able to download it from there.  It is now working.  

[LoriWadsworth]

Couldn't sync. Tried on wifi and regular network. Deleted the app. Went to App Store to add it back. Can't find it. Keeps acting like it's searching.

[DerrickS · Accepted solution]

@ms1949 @Ama2978 Weird, I am seeing the same thing on my iPhone. If you visit www.fitbit.com/start and click the iOS App Store button, you should be able to download it from there.

Thanks for letting us know, our team will take a closer look at this problem.

[SunsetRunner]

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@LoriWadsworth wrote:
Couldn't sync. Tried on wifi and regular network. Deleted the app. Went to App Store to add it back. Can't find it. Keeps acting like it's searching.

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Hi @LoriWadsworth

Have merged your message previously posted in the Charge HR section with this thread in the iOS App section regarding the same issue..

Feel free to check out @DerrickS 's suggestion.

Hope it helps