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Re: Charge 2 constantly syncing and won't stop

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‎05-20-2017 18:45

‎05-20-2017 18:45

I'm syncing on my iPhone 6s+

no updates for it in App Store as of now

 

I tried hard resetting my phone after closing the Fitbit software.   Once re opened it did the same thing again continuously syncing 

 

the tracker doesn't show any signs of change as it functions normally.     I haven't ready a way to reset the tracker itself yet if that could fix it.  

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‎05-20-2017 18:55

‎05-20-2017 18:55

Looks like the removal and reinstall fixed the issue for now.     Thanks guys

View best answer in original post

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3 REPLIES 3

‎05-20-2017 18:50

‎05-20-2017 18:50

Being that this is about the ios app, not the tracker hardware, ive moved yhe post to the ios forum. There should be a better chance of receiving an answer here.

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‎05-20-2017 18:52

In response to Rich_Laue

‎05-20-2017 18:52

@SunsetRunner  You may want to try restarting the Charge 2 when you can.  You can refer to THIS POST for instructions on how to do that.

 

Perhaps that will help.

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎05-20-2017 18:55

‎05-20-2017 18:55

Looks like the removal and reinstall fixed the issue for now.     Thanks guys

Best Answer