Community tab

[LucyAP]

Thanks for stopping by @Mpalardy! Thanks for bringing this to our attention. At the moment this is a known issue for the Fitbit App for iOS. To solve this you may attempt the following workaround: Tap on your name in the friends list and then to go back, the list should show correctly again.

We are sorry for the inconvenience and appreciate your understanding while we work to improve this experience.

Just wanted you to know that I've gone ahead and moved your recent topic "Community tab" to the iOS App board in an effort to tidy up the Forums. Also, this post may be helpful to other users with the same inquiry as you. For your reference, you had originally posted your question in the Alta board, which is dedicated to discussion around how to use the Alta tracker and its features.

Thanks for your understanding! 🙂

[Mpalardy]

When I go to the community tab then select friends-

i cannot see the first friend in my list without pulling down and holding the screen

any ideas how to fix that?

[wmchapman]

...answer from @LucyAP combined 10/22/17

Thanks for stopping by @Mpalardy! Thanks for bringing this to our attention. At the moment this is a known issue for the Fitbit App for iOS. To solve this you may attempt the following workaround: Tap on your name in the friends list and then to go back, the list should show correctly again.

We are sorry for the inconvenience and appreciate your understanding while we work to improve this experience.

Just wanted you to know that I've gone ahead and moved your recent topic "Community tab" to the iOS App board in an effort to tidy up the Forums. Also, this post may be helpful to other users with the same inquiry as you. For your reference, you had originally posted your question in the Alta board, which is dedicated to discussion around how to use the Alta tracker and its features.

Thanks for your understanding!

[wmchapman]

Original concern from @Mpalardy added in 10/22/17 for clarity...

"When I go to the community tab then select friends-

I cannot see the first friend in my list without pulling down and holding the screen

any ideas how to fix that?"

[LucyAP]

Thanks for the awesome help @wmchapman! 🙂 Sorry for the error while moving the post @Mpalardy!  As @wmchapman mentioned, at the moment this is a known issue by our developers. We are really sorry and we hope to get you back on track in no time. 

Keep me posted! 🙂

[KateFitbit · Accepted solution]

@Mpalardy This issue is now resolved, if you haven't noticed, make sure you are on the latest app. Thanks for your patience! 

@LucyAP, @wmchapman Thanks for your help here!