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Receiving text notificatuons

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‎10-02-2019 15:16

‎10-02-2019 15:16

Since I updated I do not receive text notifications.  I am very upset. Tried everything and still not working.

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6 REPLIES 6

‎10-02-2019 15:57

‎10-02-2019 15:57

Hi @Traceymond  you try a restart of the Fitbit? Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎10-02-2019 16:07

In response to Odyssey13

‎10-02-2019 16:07

Yes I did a restart and I have a 8 plus.

Sent from my iPhone
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‎10-02-2019 16:15

In response to Traceymond

‎10-02-2019 16:15

I'll move this to the iOS area. Others are having similar problems and Fitbit is aware of it.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-03-2019 08:55

In response to Odyssey13

‎10-03-2019 08:55

Mine is doing the same. I have an iPhone 8. I’m sure it worked before the update but to be honest, I’m not sure. It could’ve stopped working before. I’ve deleted and re installed the app, Told it to forget my Fitbit and do it again and made sure all the settings are correct.

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‎10-03-2019 09:07

In response to Odyssey13

‎10-03-2019 09:07

I hope the issue will be resolved!

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‎10-03-2019 09:09

In response to Traceymond

‎10-03-2019 09:09

Yes, so do I. It’s frustrating isn’t it!

Sent from my iPhone
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