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Recorded steps show exactly the same for the last 3 days

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‎03-26-2024 14:57 - last edited on ‎03-26-2024 19:54 by Fitbit Moderator

‎03-26-2024 14:57 - last edited on ‎03-26-2024 19:54 by Fitbit Moderator

Again, my recorded steps are exactly the same for 3 days though I know I’ve done widely different workouts. I have a premium app on an iPhone. 

 

Moderator edit: clarified subject.

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‎03-26-2024 19:53

‎03-26-2024 19:53

Hi @Bushmaster. A warm welcome to the community forums.

Thank you for sharing the information about the inconvenience that you have with recording steps. 

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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