11-11-2016
13:55
- last edited on
11-18-2016
05:52
by
AnnieFitbit
11-11-2016
13:55
- last edited on
11-18-2016
05:52
by
AnnieFitbit
The main screen of my Alta now displays a large red bar supreme the bottom of the data How can I eliminate it
Moderator edit: Subject to clarify.
11-11-2016 14:14
11-11-2016 14:14
Hi
Is this on the Alta itself or in the fitbit app?
If on the tracker itself,
Feel free restarting the tracker if not already done.
Restart the tracker
URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'
11-11-2016 14:36
11-11-2016 14:36
11-18-2016 05:58
11-18-2016 05:58
Hi there @Rigby1953! Thanks for helping out with a restart @SunsetRunner!
In this case, my best recommendation is reboot your phone, and check the app again to see if the red bar is still showing. If it keeps showing, please provide me with a screenshot of the app, where you see that red bar.
By the way, I have moved your post to this board, to keep sorted our community and your post have more attention for relevant help.
Let me know if you have any questions!
Was my answer helpful? Awesome! Let's help our fellow Fitbitters by marking this as a solution, and vote up! 😄
11-18-2016 17:58 - edited 11-18-2016 17:59
11-18-2016 17:58 - edited 11-18-2016 17:59
@Rigby1953 On my iOS app, at the bottom below the tiles, I have a large red "EDIT" bar. Is this possibly what you are referring to? As I mentioned, mine does have the word "EDIT" in the middle and this is to be able to edit what tiles show and how you want them arranged.
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
11-18-2016 18:05
11-18-2016 18:05
11-18-2016 18:08
11-18-2016 18:08
@Rigby1953 No problem - glad to help. I believe this bar was added during the last iOS update and currently not a way to remove or resize it.
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+