Unable to remove alarms in new layout

[samson84]

I have the new layout and when I go to 'Set Alarm', it tells me that "You can only have 8 alarms. Remove an alarm to add a new one." BUT once I click 'OK' it doesn't actually show me the alarms.... so I can't remove any.  Is there another way to view the alarms I have set up so that I can remove one? Not sure how I'm supposed to remove an alarm if it doesn't show me them anymore... Help! Thanks

[SunsetRunner]

Does this issue occur in the fitbit app for the phone? If yes, which operating system does your phone use? iOS, Android, Windows?

Thank you

[samson84]

On the latest iphone iOS app

[SunsetRunner]

Thanks @samson84

Have moved this thread from the Charge HR to the iOS App section to increase the chance of getting a solution.

Your post will get more attention here.

[sarasmatic]

I am having the exact same problem. I can't find anywhere on the app to access alarms except via + > Set Alarm. I get the same pop up message, and OK just closes it.

[samson84]

Such an annoying glitch! I got around it by logging in online (on my imac)
and deleting all the alarms from there. Then when i synced again, it was
all good.

[samson84]

You need to log in online, from a computer, and then delete the alarms... took too long to figure that out!

[DerrickS]

@samson84 @sarasmatic You can set alarms on the iOS App. This can be done by:

1. Opening the App.

2. Click the account button in the bottom right-hand corner.

3. Click the tile with your tracker near the top.

4. Click the silent alarm button.

5. Click the "Set a New Alarm" button.

6. Set your alarm, click save, and then sync your tracker for the alarm to sync over to your tracker.

Hope this helps you both out!