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Reminders to move are 1 hour off

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‎11-07-2021 11:28 - last edited on ‎11-16-2021 11:14 by Fitbit Moderator

‎11-07-2021 11:28 - last edited on ‎11-16-2021 11:14 by Fitbit Moderator

If I walk 250+ steps between 11 and noon it shows it between 10 and 11.  This started today which is daylight savings time.  The time on my app, my phone and my device are all the correct time.  But the 250 steps still off an hour.  Cannot figure out a solution.  Thanks

 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎11-07-2021 11:31

‎11-07-2021 11:31

This is for the Fitbit Charge 4.

Best Answer

‎11-07-2021 12:11

‎11-07-2021 12:11

Same thing happened to me. Fitbit how do we fix it?

Best Answer

‎11-08-2021 10:09

In response to Keith87

‎11-08-2021 10:09

It fixed itself.  Back to normal this morning. 

Best Answer

‎11-08-2021 10:18

In response to momice

‎11-08-2021 10:18

Yes, it looks like mine is working properly today as well.

Thanks for the reply!!



Sent from my iPhone
Best Answer

‎11-16-2021 11:27

In response to Keith87

‎11-16-2021 11:27

Hi there, @Keith87 and @momice.

 

Thanks for the details and your efforts while troubleshooting the Fitbit. While this is odd, I'm glad it got sorted out. By the way, let me invite you to visit our Health & Wellness board where you can meet more people, start your own topics and find great tips to live a healthy life.

 

Have a good one.

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0 Votes