12-11-2020 09:41 - last edited on 12-13-2020 13:29 by LiliyaFitbit
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12-11-2020 09:41 - last edited on 12-13-2020 13:29 by LiliyaFitbit
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Question....how do I remove the reminder that pops up and blocks my screen every time I open the app? The reminder is: LOCATION ACCESS & BLUETOOTH SHARING. Set Allow location access to always to track your exercise with GPS. Turn on Bluetooth Sharing to start a GPS exercise from your tracker. How can I turn this constant reminder off?
Moderator edit: subject for clarity
12-13-2020 13:28
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12-13-2020 13:28
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Welcome to the Fitbit Community, @BEnghusen.
Currently it's required to have the location services set to "Always" on your iOS device whenever you're going to use MobileRun or Connected GPS. You can try doing the following on your phone:
- Open Settings > Privacy.
- Tap Location Services and make sure it’s turned on.
- Find Fitbit in the app list, and make sure that Allow Location Access is set to Always.
If you're not going to use MobileRun or Connected GPS, you can leave the location services off or while using the app as that will not affect the way your Fitbit syncs and communicates with the Fitbit app. I am sorry if this causes you any inconvenience. To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. That way other users can comment and vote on the idea to show their support, and our team can take it into consideration. You can read the FAQ to better understand how that board works and do a search first, in case someone else has already suggested your idea, or something similar.
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

01-03-2021 06:17
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01-03-2021 06:17
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Thanks, but how do you turn off the pop-up for good? It still appears every time I open the app. Once I have set it to Never (in Location settings) that should be that, I don’t need reminding each time I open it!!

