07-30-2016 15:53
07-30-2016 15:53
I just got my fit bit replacement (warranty) which was peeling off. However, when i wanted to add the new and replace the old fit bit charge, i got a error (code 400). I kept the old fit bit charge in the other room so that i can connect the new one but it did not work. Can anyone help? i dont want to delete my old fit charge and potentially lost all the data I got.
Thanks,
Neysa
07-30-2016 17:22
07-30-2016 17:22
Hello and welcome to the forums @neysavt
iOS, Android or Windows phone?
As long as you did sync the old one, your history is retained at the Fitbit servers.
07-30-2016 17:31
07-30-2016 17:31
07-31-2016 09:54