03-27-2022 21:08
03-27-2022 21:08
My resting heart rate is only being calculated for one day a week despite having all the data there.
it just has - - under resting heart rate.
I do not wear it to bed, but this has never been a problem in the past.
i hve just don’t a sync after not opening the app for a few weeks. Is this why?
03-28-2022 02:23
03-28-2022 02:23
Hello @Jhbuzz31
In order to have a resting heart rate, you must rest to be able to compute it. Hence you need to wear it to bed to have a precise number.
03-28-2022 02:55
03-28-2022 02:55
I’ve never worn it to bed and I’ve never had a problem in the past.
03-28-2022 04:58
03-28-2022 04:58
@Jhbuzz31 Can you please clarify something? When you say that you haven't opened the app for a few weeks, does that mean that you did a Force Quit and that it hasn't been running in the background? Your Fitbit stores seven days of detailed data. If you did a Force Quit, you might have lost data needed to calculate your resting heart rate.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-28-2022 05:02
03-28-2022 05:02
The app never runs in the background. But all the data is there. I hve attached a screenshot.
03-28-2022 06:33
03-28-2022 06:33
@Jhbuzz31 Thank you for adding the screenshot. Unfortunately, I don't have a tried and true answer for you. Just the usual log out/log in, try deleting then reinstalling the app troubleshooting advice. But I can confirm that you don't need to wear your Fitbit to sleep to get a RHR. But your overall RHR will be lower when your sleeping heart rate is factored in.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.