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Resting heart rate not calculating

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My resting heart rate is only being calculated for one day a week despite having all the data there. 
it just has - - under resting heart rate. 
I do not wear it to bed, but this has never been a problem in the past. 
i hve just don’t a sync after not opening the app for a few weeks. Is this why?

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Hello @Jhbuzz31 

 

In order to have a resting heart rate, you must rest to be able to compute it. Hence you need to wear it to bed to have a precise number.

 

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I’ve never worn it to bed and I’ve never had a problem in the past. 

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@Jhbuzz31   Can you please clarify something?  When you say that you haven't opened the app for a few weeks, does that mean that you did a Force Quit and that it hasn't been running in the background?  Your Fitbit stores seven days of detailed data.  If you did a Force Quit, you might have lost data needed to calculate your resting heart rate.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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The app never runs in the background. But all the data is there. I hve attached a screenshot. 

6BC0D41C-61B8-4721-AC88-BAB294FB0BBA.png

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@Jhbuzz31   Thank you for adding the screenshot.  Unfortunately, I don't have a tried and true answer for you.  Just the usual log out/log in, try deleting then reinstalling the app troubleshooting advice.  But I can confirm that you don't need to wear your Fitbit to sleep to get a RHR.  But your overall RHR will be lower when your sleeping heart rate is factored in.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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