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Restless sleep tracking

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‎10-21-2019 07:55

‎10-21-2019 07:55

It has been a couple weeks since my restless sleep has tracked correctly. In the last few days it has stopped tracking that totally and only shows awake time. 

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‎10-21-2019 08:34

‎10-21-2019 08:34

Hello and welcome to the Fitbit Community @Amalynne 

I understand your having an issue with your restless sleep not tracking. (Hopefully it’s because your getting great sleep at this time) But if you feel it’s in issue this try a few things that might help. Let’s try first restarting your Fitbit tracker. You will not lose any data doing this. Look here and follow the instructions on restarting your Fitbit: https://help.fitbit.com/articles/en_US/Help_article/1186

If you feel you are still experiencing issues I would try thes Steps:

log out of your Fitbit app

now force shut the Fitbit app by swiping it up

now shutdown your iOS device completely and wait 1-2 mins then restart your device again 

now log into your Fitbit app as you normally do with your email address and password 

now sync your device to your tracker

 

😃 please let me know if this does indeed resolve your issue. If it does could you please tap the “best answer” box under this post? It really helps other individuals who come to the community looking for answers to questions similar to yours. I’d really appreciate it.

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