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Resyncing and changing date and time.

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‎12-31-2019 05:26

‎12-31-2019 05:26

I have followed all the tips(i.e. restarting iohone and ipad, deleting apps, troubleshooting dates and times, updating iphone and iphone.) 

the fitbit is still not syncing and it is still the wrong date and time. Any advanced ideas?

 

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‎12-31-2019 17:47

‎12-31-2019 17:47

Did you look at the help docs? 

http://help.fitbit.com/?q=sync

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‎01-03-2020 18:58

In response to Rich_Laue

‎01-03-2020 18:58

Yes. I ended up calling and they are sending a new one. They said it couldn’t be fixed.

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