Resyncing and changing date and time. - Fitbit Community

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Resyncing and changing date and time.

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Danainmich

2 0 0

I have followed all the tips(i.e. restarting iohone and ipad, deleting apps, troubleshooting dates and times, updating iphone and iphone.)

the fitbit is still not syncing and it is still the wrong date and time. Any advanced ideas?

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2 REPLIES 2

Rich_Laue

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

58319 2149 28525

Did you look at the help docs?

http://help.fitbit.com/?q=sync

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Danainmich

2 0 0

Yes. I ended up calling and they are sending a new one. They said it couldn’t be fixed.

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