Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SEND A MESSAGE

Please I’d like to know why the SEND A MESSAGE’ option isn’t working. Is this a general problem??

Best Answer
0 Votes
9 REPLIES 9

Hi @Nathantulip  only certain styles of devices can send quick replies and it is only for Android phones. click to learn more

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

Well, it was working last week not until it stopped recently on my iPhone.

Best Answer
0 Votes

Which device do you have @Nathantulip ? I'll get a Moderator to stop by to help you.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

I use an iPhone. 

Best Answer
0 Votes

I use a charge 6 alongside my iPhone. 
i have a few friends in the community I’d always like to keep up with 

Best Answer

@Nathantulip   I think I am reading your post different from @Odyssey13.  Are you tapping on the You icon, then Friends, then choosing a friend, then Message?  I am describing the page where you get the Cheer, Taunt, and Message options.  If so, do you get an error or does something else happen?  Can you share more details?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

I do not see “send a message” option when I click on a profile. Like I usually do 

Best Answer
0 Votes

usually there’s “SEND A MESSAGE underneath the badge icon but not anymore. Do you think this problem is from Fitbit? 

Best Answer
0 Votes

@Nathantulip   Got it!  I don't use that feature much and I never saw it under my own profile -- I can't send a private message to myself!  I will flag your post to get a moderator's input.  I checked my friends and can see that it is gone.

You posted in the iOS app forum, not a bad idea, because there is no other good option.  You are writing about Private Messages from the Community -- this site.

Screen Shot 2025-05-06 at 2.03.01 PM.png

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes