Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Setting Up Fitbit Alta HR and Alta HR Rose Gold in One Account

Replies are disabled for this topic. Start a new one or visit our Help Center.

I  recently purchased a Fitbit Alta HR Stainless Steel (SS) and use it daily as a workout Fitbit.  I also purchased an Alta HR in Rose Gold to wear for going out.  When I tried to add my latest Alta HR Rose Gold I was forced to delete my first Alta HR SS.  How can I have both of my Alta HR's set up in my account?   It's not convenient to have to add/delete when switching from Alta HR to the other.  

Best Answer
0 Votes
1 REPLY 1

Welcome to the forums!

 

You can not have the same tracker on the same account. They must be different. That's why its removing the other. Read about it here:

https://community.fitbit.com/t5/News-Announcements/Multi-Tracker-Support-is-now-available/m-p/728113...

 

You can vote for it here:

https://community.fitbit.com/t5/forums/searchpage/tab/message?filter=location&location=idea-board:fe...

 

Hope to see you around the forums! Join in on the discussions forums!

 

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes