Setting date on Charge HR

[lmitchme]

Got a replacement Charge Hr and can't remember how to set date with the time

[SteveH · Accepted solution]

The date and time should set themselves once you sync during the setup process.

[lmitchme]

Thank you- fixed it via the settings under my profile

Sent from my iPhone

[DianaKC]

I had the date with the time on my old Charge HR, don't have it on the replacement. I have an Android phone. Can someone help me? 

[RobertoME]

Hi there @DianaKC, welcome aboard to our Community. Make sure your replacement is set up on your account, since the date and time is managed by the timezone configuration of your account.

It's important to set up your tracker using the same count, so you don't miss your previous information:

1. On the Fitbit app for Android dashboard, tap the menu icon in the top left corner.
2. Tap Devices.
3. Tap the + icon in the top right corner.
4. If you're replacing a tracker, tap the tracker you want to replace. If you're setting up a new tracker, tap Add a new Device.
5. Choose your tracker and follow the onscreen instructions to continue.

Hope this helps and let me know how it goes.