01-17-2019
18:54
- last edited on
01-18-2019
06:33
by
MarcoGFitbit
01-17-2019
18:54
- last edited on
01-18-2019
06:33
by
MarcoGFitbit
Since i have ios 9, to get any Fitbit firmware updates will i have to get a whole new device in my case ,since you discontinued support for my iOS version?
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
01-18-2019 06:54
01-18-2019 06:54
Hello @Mrsugar, I hope you're doing well, it's nice to see you around the Fitbit Community.
I appreciate your participation in the Forums and for sharing your question with us. Please note that even when the latest versions of the app do not support iOS 9, if you have an old version installed on your phone, your device will still be able to receive firmware updates and you will be able to use the app to sync your Fitbit device or set up a new one.
Please remember that if you uninstall the Fitbit app from your phone, you won't be able to install it back. Please note that we do not ask you to purchase a new phone, but keep in mind that with an older app version, it's possible that some features might not work as intended.
I hope this resolves your inquiry, if there's anything else we can do for you, please feel free to reply.
01-18-2019 06:54
01-18-2019 06:54
Hello @Mrsugar, I hope you're doing well, it's nice to see you around the Fitbit Community.
I appreciate your participation in the Forums and for sharing your question with us. Please note that even when the latest versions of the app do not support iOS 9, if you have an old version installed on your phone, your device will still be able to receive firmware updates and you will be able to use the app to sync your Fitbit device or set up a new one.
Please remember that if you uninstall the Fitbit app from your phone, you won't be able to install it back. Please note that we do not ask you to purchase a new phone, but keep in mind that with an older app version, it's possible that some features might not work as intended.
I hope this resolves your inquiry, if there's anything else we can do for you, please feel free to reply.
01-18-2019 21:12
01-18-2019 21:12
Will the calander app count as a firmware update? Im very axcipus to get the update
AND also is there any prodress being made on it?